Film: Terms And Conditions May Apply

Our neighborhood house-sitter was recently outraged when she lost all her data about her clients’ addresses, pets’ names, and the cryptic reminders to herself of how to get into their houses (she didn’t store key-codes outright, but still… it’s sensitive data!)  How?  Through the simple act of clicking ‘I Agree’ on her Iphone when she used Facebook on it for the first (and only) time.  All that data?  Gone.  Erased.  Parts imported to Facebook.  She called it ‘stolen’ – is that the right term?!

  1. Facebook stores data in profile-style, storing information into standardized packets that are useful to it.  As a result of Facebook’s data-transfer program having no idea what to do with information that wasn’t labeled <Name>, <address>, etc.  …euh… information like cryptic notes-to-self aren’t even retrievable through logging on to Facebook.  Even though this data was removed from her phone.
  2. It’s information she needs to take care of responsibilities others depend on her for.  It’s a huge expense to her (time-wise and reputation-wise) to have to get it from all of her clients again individually.
  3. She had no idea, and is outraged, that the terms and conditions for any online medium could involve her clients’ data being not just copied, but transferred: removed from her phone.  This is other people’s data she was entrusted with, and she would never have entrusted it to Facebook has she even suspected that was what they were asking her to agree to.
Terms and Conditions May Apply Movie
It won a few prizes! Watch the 30-minute eye-opener for free at http://termsandconditionsmyapplymovie.tumblr.com

 

Boy, does she regret tapping ‘I Agree’ without reading the fine print — normally she’s a real stickler for that: a few months ago, she heard I was using Car2Go, and asked me to reconsider unless I had a fat savings account, because she found the fine print to leave too much risk on the users’ side in many situations users can’t account for.  She’s actually a bit of a spook: she hadn’t even used Facebook for a year-and-a-half until that fateful day, because of the erosion of her trust in them.  This is a friendly, kind, down-to-earth and spiritually trusting woman!

 

She said this is apparently standard operating procedure for Iphone/Facebook:  at the Apple Store, they said, matter-of-factly

Oh, yeah.
NEVER connect to Facebook
from your phone.”

I empathized until she felt fully heard.  Then I told her I am working on the Agency Network, where your data is yours and never leaves your possession.  She wanted to learn more.  But the most instant action I had for her was education & spreading the word:  I wish she had seen this movie.  It’s short & life-altering, not sensationalized, just great.

 

You may want to ask those you live with (or connect a lot with online) to watch it with you, so you can discuss and integrate together.  It’s that impactful.

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